Delivery & Cancellation Policy

1-Delivery policy,

Delivery within Pakistan:

  • All orders within Pakistan are routed through Call Courier
  • Upon placing an order, you will receive a verification call or SMS for order confirm
  • If you fail to verify, your order will be automatically cancelled after 3 days (only applicable to purchases made through Cash on Delivery method).
  • Once the order is verified, it will be dispatched within 1-2 working days and a tracking ID will be provided.
  • Order will be delivered to you within 4-5 working days.


2-Cancellation policy,

  • You may cancel your order at any time before the order has been processed.
  • Once the product has been shipped, you will receive the tracking information and our "Exchange Policy" will apply.
  • HEMSTITCH may cancel orders for common reasons include:
  1. The item is out of stock,
  2. Price errors or the credit card payment is declined by the issuing financial institution.

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